Client understands that by providing pickup and delivery addresses of the vehicle(s) is hiring the services of Mt. Olive Auto Transport, LLC (hereinafter referred to as Mt. Olive), a federally licensed and bonded transportation brokerage firm (MC# 89327 Dot# 3123592), to arrange the shipment of Client's vehicle(s) with a federally licensed and insured Carrier (hereinafter referred to as 'Carrier'). Client is the registered legal owner of the vehicle(s) and has the authority to enter into this Agreement or has been duly authorized by the legal owner of the vehicle(s) to enter into this Agreement. Submitted in writing. Client understands and agrees to make themselves and/or Client's designated agent(s) (hereinafter referred to as "Agent") available at all times necessary through phone calls, text messages or email provided to Mt. for any transport related issues until delivery of vehicle is completed.

1. Mt. Olive agrees to have vehicle(s) described on quotation shipped on or about the dates requested. Mt. Olive will find a licensed Carrier (agent) to fulfill the terms and conditions of this agreement. Mt. Olive does not guarantee a specific pickup or delivery date.

2. This order is subject to all terms and conditions of the Carrier’s bills of lading, copies of which are available at the office of Carrier and are incorporated herein.

3. Carrier’s responsibility begins when the shipper or his agent signs the bill of lading at pickup, and terminates when the shipper or his agent signs the bill of lading at delivery. Mt. Olive must be notified, should the shipper be unavailable for pickup or delivery, and his agent must be designated at that time. If a carrier is sent out and vehicle cannot be picked up there will be an additional $50.00 rescheduling fee.

4. Mt. Olive hereby notifies shippers that their vehicle will be driven on and off the transporter, or to and from the transporter at the pickup or delivery site. Should the carrier be unable to access either site, this does not relieve the consignee from making a reasonable effort to meet the truck at a suitable location. In order to fully deliver your vehicle you must be willing to travel up to 5 miles from the designated pickup or delivery point.

5. All vehicles to be delivered with a balance due shall be paid by CASH, MONEY ORDER or CASHIERS CHECK ONLY (US funds).

The carrier will try to contact the recipient using the phone numbers the shipper provided. They may make a voice notification 3 to 24 hours before delivery.
If they cannot complete the delivery because:
- the recipient/shipper is unavailable, or
- the shipper or their agent doesn't have the money required to pay any balance due,
then the carrier may take the vehicle to the nearest storage facility instead of continuing to attempt delivery.
The vehicle will remain at that terminal until the shipper retrieves it or arranges another delivery.
The shipper is responsible for any storage fees and any additional redelivery charges.

In simpler language:

If we try to notify you before delivery and you're unavailable or don't have the required payment when we arrive, we may take your vehicle to the nearest storage facility. You'll then need to pick it up there or pay any storage and redelivery fees before the vehicle can be released or delivered again.

This provision is common in vehicle transport contracts because carriers schedule deliveries tightly and generally cannot wait if the recipient is unavailable or unable to pay.

6. Mt. Olive does not guarantee transport by any specific driver or carrier.

7. If you are shipping an inoperable vehicle, you may be required to help load and unload said vehicle at the discretion of the driver. Should vehicle(s) become inoperable during transport, $150.00 will be due at time of delivery in addition to any other money owed. It is the shipper's responsibility to make sure the vehicle is in proper working order. Problems, such as but not limited to, a dead battery, bad alternator, loose cables, etc that makes the vehicle inoperable during transport will increase the transport price by $150.00.

8. Mt. Olive or its agents will not knowingly transport vehicles with personal or household items in the passenger or trunk compartment. Federal regulation prohibits Mt. Olive or its agents from doing so. If such items are shipped unbeknown to Mt. Olive or its agents, such items become the sole responsibility or the shipper. Should damage occur in your car you will be subject to additional fees at the discretion of the transporting company. This is Federal Law and under no control of Mt. Olive.

9. Mt. Olive or its agents will not be responsible for vandalism, acts of God (fire, flooding, hail, sand storm, tornadoes, earthquakes) or objects flying from the road or sky during transport. Shippers should maintain their own insurance for these reasons. Enclosed transport is available at a higher price if necessary to ensure the condition of the vehicle.

10. Shipper is responsible for preparing the vehicle(s) for transport, all loose parts fragile or protruding accessories, low hanging spoilers, fog lights, antennas, etc., must be removed and/or properly secured. Any part that falls off in transit is the shipper's responsibility, including damages done by said part to any and all vehicles involved.

11. If damage should occur, all monies owed for transport must be paid to initiate a claim. Damage must be noted in the proper place on the bill of lading, and signed by driver and shipper, regardless of weather, or time of day. Signing the bill of lading without any notation of damage verifies that shipper or his agent has received the said vehicle in good condition, and that Mt. Olive and its agents are relieved of any further responsibility. The shipper or his agent MUST check the vehicle thoroughly.

12. Mt. Olive and its agents must also be notified of any damage by phone within 24 hours. Shipper must submit in writing a description of damage, clear pictures, and 2 estimates within 10 days of receipt of said vehicle directly to the designated carrier for any resolution to be initiated. Mt. Olive will support you in this effort should such a problem occur, but in no way will Mt. Olive accept responsibility for any negligence of the assigned carrier. If your vehicle is valued at a higher than market rate, we suggest you purchase a special insurance rider OR pursue the enclosed transport option.

13. Shipper specifically waives any right to judicature of this matter at any other location. Mt. Olive can only be liable for up to the amount of the deposit located on your quotation. In no case can Mt. Olive be held liable for the designated carrier’s damage. Mt. Olive will provide carriers insurance certificate and carrier information should any controversy arise.

14. If you place an order with us, you have the option to cancel any time prior to your vehicle being assigned to a transporter you will be charged a $75.00 administration fee. It is the goal of Mt. Olive to only get paid if we perform the service of Auto Transport Broker. If a Carrier is assigned to your order and then you cancel your order, for any reason, a $150.00 fee must be paid to the Carrier for gas, logistics and lost fees.

15. Mt. Olive is a licensed and bonded Property Broker. WE are responsible for booking the shipment of cars with a licensed and insured Motor Carrier, who handle their own damage claims. It may take a few weeks to process your claim, since the drivers must return to their terminals with the original Bill of Lading condition reports. Mt. Olive does not transport your vehicle or ensure it's transport. Mt. Olive provides the services of finding a licensed (by the Dept. of Transportation) & insured (we personally call the insurance company of the Carrier prior to dispatching the order) Auto Transport Carrier and logistically bringing the Carrier and the Customer together.

16. Mt. Olive will not be responsible for demurrage at any Port Facilities.

17. By submitting your order online, Mt. Olive understands you are placing your order and accepts the terms and conditions (in lieu of your signature) found here and on Mt. Olive web site. by giving your Credit Card information to one of our representatives to book your order with us, you are agreeing to all of these Terms & Conditions.

18. Customers must make their vehicle available during the transport time, if the vehicle becomes unavailable at any time after the order has been place and a carrier has been assigned, Mt. Olive holds the right to cancel the order with no refund.

19. Any refund due will be mailed out via company check. Within 6 weeks of request.

Neither Mt. Olive nor its agents shall be responsible for the following:

- Damage to undercarriage, exhaust system, suspension, wheel bearings, tie downs, brakes, alignment, tuning, charging system or battery. (No evaluation is made of these components or systems at pickup location) therefore Mt. Olive or its agents do not accept responsibility for them.

- Damage not detected at pickup location due to poor weather or lighting conditions.

- Damage to car phones or antenna under any condition (suggests that they may be removed)

- Loss of or damage to audio or video equipment not installed at the factory. Including antenna that does not retract to within 3 inches of the vehicle's body.

- Damage or fines incurred because the shipper left personal or household items in the vehicle.

- Damage caused by fluids or objects flying up from the roadway, or out of the sky.

- Damage to cloth or vinyl convertible or decorative tops over 2 years old.

- Damage to T-tops, boots, bras, caps, or any other type of canvas covering.

- Damage caused by leaking fluids, such as battery acid, motor oil, transmission fluid, brake fluid, power steering fluid, radiator coolant, or fallout resulting from acts of god.

- Damage caused by freezing of the cooling system and/or battery.

- Damage caused by failure of factory tie-downs or pull through from tie-down holes.

- Damage to, or caused by any vehicle that cannot be driven on or off the transport under its own power. (The vehicle will not run, or has lost its braking system).