How Does It Work?
We’re here to make your car transport journey seamless. Our team will walk you through every step to ensure your vehicle gets from point A to point B safely, efficiently, and without hassle. From pickup to delivery, your satisfaction is our top priority. Booking with an auto transport company is a straight-forward process.
The Auto Transport industry is regulated by using Logistics Coordinators to ensure that consumers are not exploited by questionable Car and Freight Shipping Carriers. We ensure that the carriers are licensed & insured with the Federal Motor Carriers Association (FMCA). Without us, consumers may run the risk of using an unreliable, uninsured and illegal carrier, which may leave one with a damaged vehicle with no form of recourse.
WE ARE BROKERS! All brokers and carriers use the country’s largest self-managed auto transportation marketplace. These platforms accept only registered and licensed companies with the Federal Motor Carrier Safety Administration. FMCSA
Here's a general guide to help you:
1. Placing your order:
Once you have received your quote and are ready to proceed, please place your order and provide your preferred vehicle pickup date(s). Provide us with names, telephone numbers and addresses. We will then send a confirmation email to finalize the details of your shipment.
After your payment method has been submitted, we will process your order and place your vehicle on the national dispatch board, the industry's largest online scheduling network where vehicle shipments are posted for licensed carriers to review.
When a carrier expresses interest in transporting your vehicle, we verify their credentials and insurance coverage. before assigning the shipment. Once the vehicle has been officially dispatched, we will notify you and provide the carrier's contact information so you may communicate directly with them regarding pickup, transit, and delivery arrangements.
2. Prepare Your Vehicle:
Remove personal items, check for existing damages, and make sure the fuel tank is around a 1/4 tank full of gas. You are allowed 100 pounds of additional items. Not allowed are liquids, firearms, electronics like tv's computers and furniture.
3. Coordinate Pickup and Delivery:
Stay in touch with the carrier to confirm schedules and ensure smooth transitions.
4. Payment Options:
No upfront fees for processing your order and placing it on the Nation's Largest Loading Board. The broker's fee will be paid when your vehicle is dispatched and a carrier has been assigned. Upon placing your order payment options are listed. The broker’s fee is included!
The carrier's Pay is upon delivery in Cash, money order or Certified Funds. Unless prior arrangements have been made. Discuss other options with the carrier. See terms
5. Dispatching:
Once your vehicle has been dispatched, you will receive an email requesting your approval of the dispatch. Upon approval, you will be provided with the carrier's contact information and shipment details.
As your broker, we are committed to minimizing your expenses while providing you with an exceptional service experience.
Mt. Olive Auto Transport operates as a Christian-based company, guided by principles of efficiency, transparency, and integrity. We prioritize exceptional customer service in every aspect of our daily operations
