Frequently Asked Questions

What is the cost to transport my vehicle?


The cost to transport any vehicle is going to vary and be based on several factors: The vehicles year, make, model The pickup and delivery locations.




How long will it take to transport my vehicle?


The time it will take to transport your vehicle will depend mainly on the distance from pickup to delivery. The longer the distance, the longer the delivery time. On the average it’s usually takes: 5-14 days from the East to the West Coast 3-8 days from the East to Midwest Coast 3-8 days from the West to Midwest Coast 3-8 days from the South to the North Coast




Do I have to pay a deposit?


Yes! There is a $75.00 non refundable deposit. When a carrier is assigned to your vehicle the deposit will be included in your brokers fee.




Can I put items in the car during the transport?


Carriers will allow up to 50lbs in the trunk of the car. Let the carrier know what items you are looking to ship with your car to make sure if it’s ok. The carreir will not be responsible for valuable items.




Do I personally have to be present for my car to be picked up or delivered?


No you personally do not have to be present for the pick up or delivery. Our carriers can retrieve or deliver your vehicle from a family member, friend, or a next door neighbor. Someone will need to be present to sign paperwork for the pickup and the delivery.




If my vehicle is inoperable or not running can I still ship it?


Yes you can. We have many carriers who have what’s called a wench to load vehicles that are not running. Now carriers that have this wench usually charge more to transport than operating vehicles simply because the insurance is more expensive, plus the weight of the wench causes more weigh station fees. The cost also is determined by the vehicle make and model.




What form of payment do you accept ?


We accept all major credit cards, Including debit cards. Cash is the form of payment to the driver unless prior arrangements are made.




Is there a way to track my vehicle's progress ?


Of course. Call our Logistics Cordinator anytime during the shipping process at 501-358-4982 to get a real-time update on your vehicle’s location and estimated arrival time.





Mt. Olive Auto Transport 605 East German Lane, Conway AR 72032 866-574-2531 Lic# 3123592 Dot# 89327